We collect personal information that you provide when you register online for emergency room services, COVID-19 screenings, appointments or other services, send an e-mail, submit a customer service inquiry from the site, respond to an e-mail or other communication from us, or use other features of the site that include voluntary submission of personal information. You may visit the site without providing such information. However, you will not be able to use some features of the site unless you voluntarily provide the requested personal information.
What kinds of personal information do we collect?
The information we collect may include your name, address, telephone numbers, e-mail address and symptoms you may be experiencing. We may also collect information about your use of the site. For example, we may collect information about the amount of time you spend on the site, the pages you view and searches you conduct on the site.
How do we use the information we collect?
We use personal information to prepare to provide you with health care services. We may use information to send you information about our facilities that may be of interest to you to the extent permitted by the Health Information Portability and Accountability Act (“HIPAA”). You have the right to opt out of receiving such information and offers.
We also use personal information to operate the features of the website, and to comply with legal requirements.
How do we protect personal information?
We use a variety of security measures to protect your personal information from unauthorized access or disclosure. When you submit personal information while registering for services online, the information is automatically encrypted using a software technology called Secure Sockets Layer, or SSL. We store all personal information in a secured network. However, no method of protecting information sent over the Internet is perfect, and so we cannot guarantee that your information is absolutely secure.
Do we disclose personal information to other parties?
We do not sell or share your information with third parties for their marketing purposes. We use and disclose personal information for our own health care operations, including for billing for the services that we provide. We may also disclose information when necessary to respond to complaints or to comply with legal requirements.
What about your health information?
Information about your health, your health care or payment for your health care is protected by HIPAA. Our policies with respect to such information are contained in our HIPAA Notice of Privacy Practices, which is available at this link.
Do we collect personal information about children?
This website is not directed to children, and we do not knowingly collect any personal information about children. If you believe that a child has submitted personal information to us, please contact us immediately at 832-982-6467 and we will remove any personal information that we can identify. Parents, guardians or anyone with legal custody of a child may use the website to register a child online for services, however.
“Do Not Track” Signals under California Online Privacy Protection Act (CALOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We use Google Analytics to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. For more information on Google’s privacy practices, please see Google’s Privacy and Terms: https://policies.google.com/?hl=en
You can opt-out of having your data used by Google Analytics by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
We value your privacy. This website does not use any spyware or any software that can gather information about you without your knowledge and consent and that may send such information to another entity without the consumer’s consent.
Changes to this policy
If you have questions about this policy or our privacy practices, please contact us at 832-982-6467.